Executive Manager - Karnameh

We are looking for an executive manager to coordinate and oversee our organization’s operations.

What is an executive manager?

The Executive Manager role is mainly to implement the right processes and practices across the organization.

The specific duties of an Executive Manager include improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.

Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.

Responsibilities

  • Ensuring all operations are carried on in an appropriate, cost-effective way
  • Improving operational management systems, processes and best practices
  • Hiring, training, and retention of team members
  • Maintain constant focus on improving the company service experience and also high customer service standards
  • Perform quality controls and monitor production KPIs
  • Provides leadership and management to all assigned staff
  • Work collaboratively with other departments
  • Analyzes customer data and reports, plan and execute within customer needs and expectations and identify areas of improved efficiency
Requirements
  • Proven work experience as Operations Manager or similar role
  • Knowledge of organizational effectiveness and operations management
  • Experience budgeting and forecasting
  • Familiarity with business and financial principles
  • Excellent communication skills
  • Leadership ability
  • Outstanding organizational skills
  • Degree in Business, Operations Management or related field
  • Personal Competences & Characteristics:

    • Ethical fiber
    • Hungry to achieve results and grow personally and professionally
    • A hands-on attitude, not afraid to get involved in front line work in order to get the job done and
    • Better understand the business
    • Seeking to work in a Series A start-up environment in which roles and responsibilities
    • May vary over time
    • Can-do attitude
    • Strong interpersonal skills, ability to connect with customers, direct reports and Board members
    • communicate effectively across company divisions and teams
    • Able to multitask, cope with high-volume operations and challenging targets, deal with pressure
    • Able to deal with uncertainty and make decisions with limited information. Action oriented
    • Strong analytical skills and problem solving abilities
    • Passionate about making things happen and being involved in a game-changing business
    • Being connected with the social purpose of the business
    • Eager to learn and develop new skills
    • Both depth and breadth are required, with a fair amount of flexibility and adaptability
Benefits
  • Flexible working hours
  • Stock options for all employees
  • A dynamic working environment with a culture that is open, innovative and performance oriented
  • Supplementary health insurance
  • Various on-site entertainments
  • Competitive salary package